At Giosol, your privacy is our top priority. This document explains how we collect, use, and protect your personal information when you interact with our website, giosol.com. By using our services, you agree to the practices outlined below.
1. Information We Collect
We may collect and process the following types of data:
- Personal Information: Information such as your name, email address, phone number, and billing/shipping details when you register, contact us, or complete a transaction.
- Payment Information: Payment details securely handled via trusted third-party payment processors.
- Device and Browsing Data: Information like IP address, browser type, and device details collected automatically through cookies and analytics tools.
- User-Generated Content: Data you submit through forms, surveys, or customer feedback.
2. How We Use Your Information
We use the data we collect to:
- Process and fulfill orders, including shipping and providing confirmations.
- Respond to customer inquiries and offer support.
- Personalize your browsing experience with tailored content and recommendations.
- Analyze website performance and improve our services.
- Comply with legal requirements and prevent fraudulent activities.
3. Sharing Your Information
We do not sell your personal information. Your data is only shared under the following conditions:
- Service Providers: Trusted partners supporting operations such as payment processing, shipping, or analytics.
- Legal Compliance: To comply with legal obligations or enforce our policies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Data Security
We employ robust security protocols to safeguard your data from unauthorized access, alteration, or misuse. However, no method of internet transmission is entirely secure, and we cannot guarantee absolute protection.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic.
- Essential Cookies: Enable website functionality.
- Analytics Cookies: Track interactions to improve services.
- Advertising Cookies: Display relevant promotions based on browsing behavior.
You can manage cookies through your browser settings.
6. Retention of Information
We retain your data only as long as necessary for legal, operational, or business needs. When no longer required, your information will be securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your data, such as:
- Accessing or updating your information.
- Requesting data deletion or restricting its processing.
- Opting out of marketing communications.
- Lodging complaints with a regulatory authority if your rights are violated.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page, accompanied by a “last updated” date. Continued use of our website constitutes acceptance of these changes.
9. Contact Us
For any questions, concerns, or data requests, reach out to us:
Email: click here
Effective Date: January 2024
