These Hosting Terms & Conditions apply to all websites, hosting accounts, email services, DNS services, and related technical services provided through Giosol IT Solutions (“we”, “our”, or “Giosol”). By using our services, the client (“you” or “the client”) agrees to the terms outlined below.
Giosol provides website development and technical support services. All web hosting infrastructure, servers, email services, DNS services, performance, uptime, and related systems are operated by our third-party hosting provider, currently Verpex, under their own service agreements and acceptable-use policies.
The client acknowledges that hosting services are delivered through an independent external provider and are not owned, operated, or controlled by Giosol.
All hosting, server uptime, performance, security, backups, email delivery, and DNS functions are managed and operated by our hosting partner (currently Verpex) via the platform:
👉 https://status.mysecurecloudhost.com/
The hosting provider is solely responsible for:
server uptime & service availability
outages, maintenance windows, and downtime events
performance, latency, and bandwidth issues
infrastructure or data-center incidents
email deliverability & spam filtering
DNS propagation & domain routing
Because these systems are outside our direct control:
Giosol does not guarantee uptime, availability, email reliability, or uninterrupted service
and is not liable for downtime, interruptions, delays, or outages caused by the hosting provider or internet networks.
Clients may independently check service status at any time using the hosting status monitor linked above.
The client is responsible for:
website content, files, media, and uploads
complying with copyright and licensing laws
ensuring lawful and ethical use of hosted material
maintaining local copies of important data
notifying us if backup services are required
Backups may be provided by the hosting provider, however:
Backups are not guaranteed and should not be relied upon as the sole data recovery method.
Where optional paid backup services are offered, they are provided on a best-effort basis and subject to hosting-provider capability and availability.
Giosol is not responsible for:
accidental deletion of client data
client-initiated updates or plugin changes
security breaches caused by weak passwords
malware introduced by third-party software
Email hosting, mail routing, spam filtering, DNS resolution, and domain propagation are dependent on third-party platforms and global networks.
Therefore, the client acknowledges that:
email delivery and inbox placement are not guaranteed
DNS changes may experience delays or propagation lag
messages may be blocked by recipient spam filters
email performance may vary by provider & region
Giosol is not liable for:
lost, delayed, or undelivered emails
DNS-related downtime or routing failures
third-party platform policy or infrastructure changes
We may provide configuration and troubleshooting assistance as a service — however, this does not transfer responsibility or liability for third-party systems to Giosol.
Unless the client is subscribed to an active maintenance plan, the client is responsible for:
plugin and theme updates
CMS updates
license renewals
security hygiene & password management
If the client installs plugins, scripts, or third-party code:
performance issues
security vulnerabilities
site conflicts or crashes
are solely the client’s responsibility.
Where Giosol provides maintenance services, they are delivered on a best-effort basis and do not guarantee immunity against cyber-attacks, malware, or platform failure.
Hosting services may be temporarily interrupted due to:
scheduled maintenance
emergency infrastructure repairs
cyber-security incidents
hosting platform failures
Where possible, we will provide reasonable notice — however outages may occur without warning.
If the client requests to migrate away from our hosting:
migration assistance may be offered as a paid service
responsibility for transfer risk remains with the client
post-migration issues fall outside our scope of liability
Giosol reserves the right to suspend or terminate hosting in cases of:
abuse, illegal content, or spam activity
resource overuse impacting other customers
failure to comply with hosting or payment terms
To the fullest extent permitted by law:
Giosol is not liable for:
hosting outages or downtime events
loss of revenue, traffic, or business
email or DNS delivery issues
third-party service failures
malware, hacking, or cyber-attacks
loss or corruption of client data
Our role is limited to technical configuration and support services only.
Responsibility for infrastructure performance remains with the hosting provider.
By using our hosting or related technical services, the client confirms they have read, understood, and accepted these Hosting Terms & Conditions.
These terms may be updated periodically. Continued use of hosting services constitutes acceptance of any revised version.
